Most disputes never needed a courtroom. Moving mediation and arbitration online is the fastest relief valve courts have.

Court backlogs are a global crisis. But the majority of civil and commercial disputes — neighbour disagreements, small claims, consumer complaints — can be resolved without ever entering a courtroom. Online dispute resolution (ODR) provides a structured, fair, and accessible alternative.

Unicorn's Setu platform enables mediation and arbitration to happen digitally, with secure communication channels, document sharing, and — where appropriate — AI-assisted triage that matches disputes to the right resolution pathway.

The result: faster access to justice for citizens, reduced pressure on courts, and a process that is transparent, accountable, and trusted.

Topic: Justice & Legal Tech